And finally…

Like it or not, Facebook isn’t going away—well not this year anyway! Brands are going where the customers are and that means social media. But just getting liked isn’t enough. Consumers want more, and brands need more than a thumbs-up. Brands will increasingly push the limits of Facebook to enable richer interactions and more meaningful connections. Facebook will be the first point of connection with brands – and not just in some limited way – they’ll have more content, more commerce and more community. Just accept that the rules of privacy have changed, that people will spend millions of dollars on virtual goods and that you really cannot have enough friends. This year, Facebook has won.